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Job Opportunities

OPEN POSITIONS
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OFFICE COORDINATOR

(Full-time, non-exempt)
Hours: Monday-Friday, 8:30am-5pm

POSITION OVERVIEW
The Office Coordinator assists with general office management and provides support to various Mattress Factory departments. S/he reports to the Finance Manager, but interacts on a regular basis with the museum's Co-Directors and Director of Museum Advancement, artists and curatorial staff, and members of the development, marketing and education staffs to gather information and carry-out tasks. Duties may include (but are not necessarily limited to) the following:  

General Office Management
-Serve as administrative receptionist, fielding/relaying incoming telephone calls, meeting/greeting visitors and vendors to administrative offices

-Open, organize, sort and route all mail and faxes

-Organize ordering of office supplies, maintenance of office equipment

-Assists with preparation/setup for internal meetings of staff, Board

-Preparation of business correspondence

-General filing

Information and Financial Management

-Manage museum-wide calendars (exhibition, staff time off, events, etc)
-Process incoming checks, including membership checks and credit card renewals

-Process weekly time cards for part-time employees

-Assist with preparation and delivery of bank deposits

-Update/maintain internal organizational documents (vacation request forms, check requests, etc)

-Conduct/coordinator research as directed to support specific projects

-Knowledge of QuickBooks a plus

-Update constituency database, as needed

 Scheduling, Interfacing with Public

-Assist the education department with scheduling of tours for the museum

-Liaise with education, exhibitions and visitor services departments to assist with the coordination of part-time staff schedule

-Oversee scheduling and rentals of artist residence apartments

-Break admissions desk, shop and gallery attendants as needed

Knowledge and Skills Required

-Ability to prioritize, work appropriately, and plan and organize multiple tasks simultaneously and efficiently; ability to work independently to complete tasks well and on time

-Strong organizational skills

-Excellent written and verbal communication skills are a must

-Working knowledge of Mac OS, including iCal

-Proficiency with Microsoft Office software, including ability to create and use spreadsheets within Excel

-Ability to draft professional business correspondence

-Familiarity with Adobe Create Suite (Photoshop, Illustrator, InDesign)

-Familiarity with office equipment operations

-Flexible and even-tempered; ability to respond to unexpected needs while ensuring ongoing tasks are accomplished

Attributes

-Professional, personable demeanor

-Eager and willing to help with any task, big or small

-Flexible and even-tempered; ability to respond to unexpected needs while ensuring ongoing tasks are accomplished

-Comfortable with ambiguity; seeks clarification or direction if uncertain of priorities

-Strong interpersonal skills are required to effectively interact with a wide variety of individuals

-A quick learner

-Ability to maintain a high level of confidentiality

-A creative and collaborative problem-solver

Applicants must have a minimum of 1-2 years in an administrative role in an office setting. Experience working at a non-profit a plus. Applicants will be required to provide a writing sample for review.

Mattress Factory is an Equal Opportunity Employer.

Competitive salary + benefits.

TO APPLY: Please send resume and cover letter to jobs[at]mattress.org. Please include the words "Office Coordinator" in the subject line of your email. No phone calls, please.

 

 

WEEKEND COORDINATOR

(Part-time, non-exempt)
Hours: Saturday, 9:30am-5:30pm / Sunday, 12:30pm-5:30pm

POSITION OVERVIEW
The Weekend Coordinator is responsible for managing gallery operations, and opening and closing the Mattress Factory on the weekend. The Weekend Coordinator reports to the Director of Museum Advancement, Shop Manager, Cafe Manager, Finance Manager and gallery attendants.

The Weekend Coordinator oversees museum admissions, shop, cafe and annex galleries. Responsibilities include, but are not limited to the following: 

-Monitoring galleries and museum anex buildings, making note of any exhibitions maintenance needed

-Opening and closing the museum and ensuring buildings are ready to receive visitors; during times of inclement weather this includes snow removal and shoveling as necessary

-Staying attune to visitor experience; actively engaging with visitors to answer questions and provide additional information

-Troubleshooting; including addressing emergency situations and following protocol and procedures

-Breaking gallery and shop attendants, and providing support to staff, including cafe server

-Reviewing all end of day deposits to ensure transactions from admission, shop and cafe are balanced properly

-Providing a detailed report (admissions count, issues, concerns, etc) of weekend activities to museum leaders; this includes alerting the proper departments of any actions that need immediate attention

Knowledge and Skill Required

-Experience working as part of a visitor services team in a museum, or cultural setting is required

-Working knowledge of Mac OS and POS software a plus

-Strong organizational skills

-Experience managing people is preferred

-Excellent verbal and interpersonal communication skills

-Familiarity with office equipment operations 

Attributes

-Reliable

-Professional, personable demeanor

-Collaborative

-Flexible and even-tempered; ability to respond to unexpected needs and situations

-Comfortable with ambiguity; seeks clarification or direction if uncertain of priorities

-A quick learner

 Applicants must have a minimum of 1 year experience working in visitor services, or a related field. 

 Mattress Factory is an Equal Opportunity Employer.

TO APPLY: Send resume and cover letter to jobs[at]mattress.org. Please include the words "Weekend Coordinator" in the subject line of your email. No phone call, please.


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